With the new emerging technologies, working styles have undergone a tremendous transition, and the work environment has also noticed a paradigm shift in recent years. The workplace plays a vital role in the success of any business. This is largely dependent on the technologies that have been integrated within the organization.

What is a digital workplace?

A digital workplace is equivalent to a physical environment that has been set up using advanced technologies that promote working virtually. This requires good planning and proper management, as it plays a crucial role in enhancing the productivity of employers and keeping them engaged.

As the competition for improvement reaches its limits, organizations are striving for better working environments that will help them to provide 24/7 services for their customers.

Purpose of a digital workspace

The main objective is to provide the following services:

  • Establishing effective communication between employees and keeping them occupied and committed to the work
  • Collaborating to achieve the desired outcome
  • Facilitating the searching and sharing of data
  • Processing the business applications
  • Agile working

Approaches that facilitate personalization of the digital workplace  

Personalization in the working environment can help in transforming the place to a great extent. It can speed up the work and reduce the piles of documents on every desk, while also allowing the work operations to be carried out in different time zones.

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The ways in which this can be done are:

  • Installing relevant software

Usually in the IT sector, a remote support software solution is used to resolve complicated errors and gives companies a better approach to their employees, systems and particular devices. It enables individuals located in different places to dive into the employee’s system and figure out the point where the work is being hampered. Not only does this save time, but the person can guide the employee about the steps to be taken to remove the bug and help them meet client expectations along with the project deadline.

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  • Having a chat box application

By using this option, the time required to get the right information to resolve the query can be substantially reduced. Instead of waiting for a reply to a query, employers can gain help from chat bots to get an immediate response from other individuals.

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  • Using an intercom or messenger

Organizations can set up an intercom for internal communication between employees. This will allow the exchange of messages and will help employees to speak with specific people. With this facility, it will become easier to share details about events, news, updates and addresses within the organization. Furthermore, it will help in encouraging collaborations and teamwork between the individuals.

  • Making use of cloud storage or cloud networking

Since companies often have their branches located in different places around the world, accessing the data stored in other places can be a cause of concern. However, if the organization is making use of cloud technology, all its files will be available to be shared across the cloud network, thus making them easily accessible from any corner of the world at any time. The required folders or software can be easily downloaded as required. They can even maintain encryption of the data to protect its authenticity and hence avoid misuse of valuable information.

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  • Internet of Things

The latest trend and an emerging technology, the Internet of Things can be used to personalize the workplace. It involves the use of sensors that help in energy management, early detection of faults and preventing financial loss to the organization. The connectivity between devices and lock system prevents forced break-ins and devices such as wearable computers facilitate ease of work.

Personalizing the workplace means creating an environment for the employees where they can easily share their knowledge and access the information they want to know within a short span of time. It ultimately emphasizes conveying the exact information to the right individual at the precise time it is needed.


sandy-dsouzaSandy Dsouza is a freelance author and blogger who has more than 5 years’ experience in the field of writing. She is always eager to share her knowledge on various topics like resumes, career development and career change.

Her significant contributions to BSR: Resume Examples have aided many aspiring job candidates and students to develop their careers.

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